How Will My Mattress Be Delivered

Once we receive your order and production starts, our client service team will be in touch to arrange delivery. We always work with clients to find a date and time that works for you to make the arrival of your new mattress as stress free as possible.

A Glencraft mattress is a large and heavy piece of furniture. It's important to ensure that there is enough space and access height to move the mattress into position. We recommend measuring in advance to avoid any problems upon delivery.

Your 10 Year Guarantee

A Glencraft luxury mattress is covered by a 10 year guarantee. In most cases it's recommended to replace your mattress every 8 years. This guarantee covers any faults to the mattress through normal use. Accidental or malicious damage is not covered as part of the Guarantee. To see the full guarantee click below

Download the 10 Year Guarantee


Are Materials Ethically Sourced?

All our materials are ethnically sourced and our natural fibres supplier holds the following certificated and memberships: The Global Organic Textile Standard (GOTS) OEKO-TEX Standard 100 QUL Naturlatex TÜV Rheinland LGA Sustainable Sleep Allaince ISO 9001

What about Horsehair or other animal materials?

Animal welfare is of the highest importance. Like all our materials, horsehair is always ethically sourced.